Get In Touch

We'd love to hear from you. Whether you have a question about Back in a Bit Waterproof Mascara, need help with your order, or just want to say hello — we're here.

Contact Us

Email us at: hello@myskinreset.co.uk

We aim to respond to all enquiries within 24 hours, Monday to Friday.

Orders & Delivery

UK standard delivery takes 3–5 working days. Express delivery is available at checkout. Once your order has been dispatched, you'll receive a confirmation email with tracking information.

Returns

We accept returns on unopened items within 30 days of purchase. To start a return, please email us with your order number and we'll take care of the rest.

Frequently Asked Questions

Looking for quick answers? Check out some of our most common questions below.

• Is Back in a Bit really waterproof? Yes — it's formulated to resist water, sweat, humidity and tears all day long.
• How do I remove it? Simply massage away with a cream cleanser. No harsh rubbing required.
• Is it suitable for sensitive eyes? Yes, the lightweight formula is designed to be gentle and comfortable for all day wear.
• Is it vegan and cruelty free? Please email us for the latest product information.